Terms & Conditions

By using our website, you accept and agree to our Privacy Policy. Your personal information will be used, according to our Privacy Policy, to process your order and tell you about our products and services. 

Colours 

While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device

Information on this website is subject to change without notice.

Promotions

Promotional discount codes - From time to time we may offer promotional discount codes which may only be applied on purchases made through this Website. 

  • Any further conditions relating to any discount code will be specified at the time of issue
  • Discount codes are not available in conjunction with any other offer
  • A promotion code can't be used after an order has been placed
Governing law

This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.

Delivery Fees & Charges

The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.

We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.

Pricing

Product prices online are exclusive of delivery charges.

Prices are subject to change without notice.

Checkout

Enter your billing contact details
If your delivery details are different to your billing details, un-tick "Ship to the same address" and enter your delivery details.
We use address validation tools to help you identify your correct delivery address.

Please note:

  1. We only deliver to street addresses worldwide (not PO boxes)
  2. For your protection, you will be required to sign for your order

Payments

We accept payments using debit/credit card from Visa and MasterCard as well as PayPal.

Depending on your circumstances, you may have to pay additional exchange rate costs and fees as charged by your credit card issuer. We will not be liable for any costs associated with exchange rates or bank fees.

Security

Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order. information. This technology encrypts all information including your credit card and all personal information passed from you through our website.

Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.

Submitting your order

Once your order has been submitted it cannot be varied or changed.
An order confirmation page will appear on the screen verifying that you have successfully placed your order.
An order confirmation email will be sent to the email address provided.

Processing Your Order

All items in your order that are in stock will be processed and dispatched from our warehouse within 1 to 3 working days.
If any items in your order are temporarily out of stock, we will contact you to provide you with an estimated date of delivery.
If any items in your order are permanently out of stock, we will contact you and arrange a refund, exchange or credit note for those items.

Your Invoice

You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.

Delivery of your order

Within Australia

Metropolitan regions

Please allow 3 to 7 working days for delivery within Australia metropolitan regions.
You can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track/
You will be required to sign for your goods when they arrive.
If you are not available to sign for your order, Australia Post will leave a note with instructions for pick up from a designated post office.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Outside of Australia and regional areas within Australia

Please allow 7 to 21 working days for international orders or orders delivered to regional locations within Australia. Please note for international orders that delays may occur due to customs clearance procedures. If you are in a regional location outside of Australia, the transit time for your parcel may be increased significantly.

Please note that you can track your order for an Estimated Time of Arrival from Australia Post website http://auspost.com.au/track/

You will be required to sign for your goods when they arrive.
If you are not available to sign for your order, the postal carrier will leave a note with instructions for pick up from a designated post office.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Customs and Duty Charges

International orders may be subject to local charges such as taxes and duties.

As the recipient of the goods, you the customer are liable for all import duties, customs, taxes and associated fees levied by competent authorities of the shipping destination, and payment of these charges may be required for customers order to be released from customs.

If you refuse to pay these charges your parcel may be classified as abandoned. You agree that Littlebit will not be held responsible for any loss of funds or goods as a result of your parcel being returned to Australia or deemed to have been abandoned.

Littlebit has no control over any charges that may be imposed by authorities in your country on your order, and cannot predict what those charges may be. Littlebit will not be held responsible for any additional charges on customers’ orders, nor can Littlebit accept a return of the order in this case.

Customs policies vary from country to country – please contact your local customs office for further information on your country’s laws.

Littlebit cannot mark international orders as a gift in order to bypass or reduce any customs fees as this is an illegal practice.

Receiving your order

When you receive your order, please make sure all the right contents are in your parcel.

Problems with your order

We want you have the best online shopping experience, so if you have any problems with your order, please contact customer service.

We will respond between 8:30am to 5:30pm AEST Monday to Friday (excluding public holidays).

Contacting Customer Service

When you contact customer service please provide the following information so we can assist you as quickly as possible:

  • Your name
  • Date your order was placed, if applicable
  • Your Order Reference Number, if available
  • Your tracking number, if available
  • Brief description of the problem you are experiencing

Trademarks

All trademarks appearing on this website are the property of their respective owners. The use of any trademarks is strictly prohibited unless we provide prior written consent.

The inclusion of any hyperlinks to third party websites does not imply Littlebit's endorsement or approval of such third parties, their websites or their businesses or other activities.

Unless otherwise indicated, copyright in the information on this website is owned by or licensed to Bigmap Pty Ltd. This website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorized by law or in writing by Littlebit.